Privacy Policy

At Reason Orbit Base Co., Ltd. ("Company," "We," "Us," or "Our"), we take data privacy and confidentiality seriously. This Privacy Policy outlines how we collect, use, store, and safeguard information when you visit our website at reasonorbitbase.click or submit an inquiry for our telemetry measurement and auditing services.

Our data processing practices adhere to the Thailand Personal Data Protection Act B.E. 2562 (2019) (PDPA) and align with international privacy standards, including the General Data Protection Regulation (GDPR).

1. Data Controller Identification

The data controller responsible for the processing of your personal data is:

Reason Orbit Base Co., Ltd.
Office 10, 53 Demo Street, Chiang Mai 00000, Thailand
Telephone: +66 52 000 430
Email: info@reasonorbitbase.click

2. Categories of Information We Collect

We collect only the minimum necessary information required to evaluate consulting inquiries and manage commercial client relationships:

• Inquiry & Contact Details: Full name, business email address, company name, application platform details, and project notes submitted via our inquiry form.
• Commercial Transaction Data: Corporate billing address, tax identification numbers, banking details, and payment histories for contracted clients.
• Technical Telemetry Schema Samples: When auditing client applications, we inspect sanitized event definitions, parameter dictionaries, and anonymized log extracts. We strictly mandate that clients omit raw end-user personal identifiers (PII) before sharing technical assets.
• Technical Website Logs: Standard server access logs (IP address, browser user-agent, timestamp, requesting page) used solely for website security and operational diagnostics.

3. Legal Bases for Processing

We process personal data only where we have a lawful legal basis under the PDPA and applicable laws:

• Contractual Performance & Pre-Contractual Steps: Responding to service inquiries, preparing audit proposals, and executing consulting agreements.
• Legitimate Interests: Ensuring website infrastructure security, preventing fraudulent activity, and refining our technical documentation.
• Legal Compliance: Complying with statutory accounting, corporate taxation, and regulatory reporting requirements in Thailand.
• Consent: Where you have provided affirmative consent for analytical cookies (which can be withdrawn at any time).

4. Data Retention Periods

We retain contact and inquiry submissions for a maximum of twenty-four (24) months following the last meaningful communication if an engagement is not established. For active and past consulting clients, commercial contracts, invoicing records, and audit deliverables are retained for seven (7) years in accordance with Thai statutory tax and commercial record retention laws. Technical code audit extracts and sanitized log samples are permanently purged within sixty (60) days of final audit deliverable sign-off.

5. International Data Transfers

Reason Orbit Base Co., Ltd. is based in Thailand. If you access our services from the European Union, United Kingdom, United States, or other regions, your data may be processed in Thailand. We ensure that international transfers of personal data are protected by appropriate contractual safeguards and encryption standards.

6. Your Legal Data Rights

Under the Thailand PDPA and applicable privacy regulations, you have the right to:

• Access & Portability: Request a copy of the personal data we hold concerning you.
• Rectification: Request correction of inaccurate, outdated, or incomplete data.
• Erasure & Deletion: Request deletion of your data when it is no longer required for the purpose for which it was collected.
• Restriction & Objection: Object to or restrict specific processing operations based on legitimate interests.
• Withdraw Consent: Withdraw consent previously granted (e.g., cookie preferences) without affecting previous lawful processing.

To exercise any of these rights, contact our Data Protection Officer at info@reasonorbitbase.click. We respond to verified data subject requests within thirty (30) calendar days.

7. Security Safeguards

We implement rigorous administrative, technical, and physical security controls to prevent unauthorized access, disclosure, alteration, or destruction of client and personal data. All data transmissions across our website are encrypted using modern Transport Layer Security (TLS 1.3).

8. Policy Revisions

We may update this Privacy Policy periodically to reflect changes in our legal obligations or operational practices. The revised version will be published on this page with an updated revision date.